How Long Will It Take to Get my Order?
First of all, thank you for your interest! Drawing brings me inexplicable joy, and I hope my work does the same for you and that together we can help restaurant workers in their time of need. Typically, prints take at least two to three weeks to reach a buyer. Note: During holiday season of this unsettling year of 2021 we are working feverishly to get prints made and signed as quickly as possible. If you order before noon (NYC time) on 12/15 there is a 99% chance you will have your print in time for Christmas!
What If I Need Something Right Away?
You are in luck! I can instantly email you a custom gift sheet that you can print at home, roll up, and tie with a ribbon to present before your order arrives. It has the image you purchased plus a bit of text about the series and is the ideal placeholder. Just request it when you place your order. Hundreds of customers have been pleased with this option since I introduced it years ago.
Why Does It Take So Long?
I’m almost entirely on my own with this project, and I rely on the expertise of a fine-art printer to produce and ship the works. Because of COVID restrictions, my printer is short-staffed, and the proofing and signing process takes a little longer than before.
How Much Does Shipping Cost?
The flat rate in the US was $15, but during this holiday season and perhaps for the foreseeable future there are surcharges that pushed the price to $20. Overseas it’s up to $50 at the moment and about $40 to Canada and Mexico. Inquire for details.
How Are Packages Shipped?
All work is sent by FedEx Ground domestically and DHL Internationally.
What About Returns?
It is rare, but it happens. One or two times, spouses have surprised the other with the same print, or someone wanting one restaurant has suddenly wanted another. If you still have the packaging material, you can mail the print back to me, and I can usually refund you, though there may be a $15 processing fee if you need a substitute print.